At the STS Conference Graz 2026, we present a generative AI-based chatbot system designed to help improve course descriptions at Graz University of Technology. The aim is to support lecturers in structuring, refining and ensuring the quality of their course descriptions.
A central concept of our presentation is prompt transparency. In contrast to non-transparent AI applications, the system prompts used are disclosed and made comprehensible to users. This benefits increased traceability of results, better control through the adjustment of prompts, and greater trust in the system.
Our findings show that transparency is a crucial factor for accountability in organisational AI systems. At the same time, it becomes clear that the successful deployment of AI in higher education institutions encompasses not only technical but also organisational and social aspects.
